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Information about the availability of the BVNK Crypto Payments services.

Ethereum (ETH)




Operational

Tether USD (USDT-ERC20)




Operational

USD Coin (USDC-ERC20)




Operational

Dai (DAI-ERC20)




Operational

PayPal USD (PYUSD-ERC20)




Operational

Shiba Inu (SHIB-ERC20)




Operational

First Digital USD (FDUSD-ERC20)




Operational

Tronix (TRX)




Operational

Tether USD (USDT-TRC20)




Operational

Binance Coin (BNB)




Operational

Tether USD (USDT-BEP20)




Operational

USD Coin (USDC-BEP20)




Operational

Shiba Inu (SHIB-BEP20)




Operational

First Digital USD (FDUSD-BEP20)




Operational

Tether USD (USDT-POLYGON)




Operational

USD Coin (USDC-POLYGON)




Operational

Polygon (POL-POLYGON)




Operational

Cardano (ADA)




Operational

Algorand (ALGO)




Operational

Bitcoin (BTC)




Operational

BitcoinCash (BCH)




Operational

Dogecoin (DOGE)




Operational

Litecoin (LTC)




Operational

Ripple (XRP)




Operational

Solana (SOL)




Operational

Wallets




Operational

History (Last 7 days)

Incident Status

Degraded Performance


Components

Ethereum (ETH), Tether USD (USDT-ERC20), USD Coin (USDC-ERC20), Dai (DAI-ERC20), PayPal USD (PYUSD-ERC20), Shiba Inu (SHIB-ERC20), First Digital USD (FDUSD-ERC20), Tronix (TRX), Tether USD (USDT-TRC20), Binance Coin (BNB), Tether USD (USDT-BEP20), USD Coin (USDC-BEP20), Shiba Inu (SHIB-BEP20), First Digital USD (FDUSD-BEP20), Tether USD (USDT-POLYGON), USD Coin (USDC-POLYGON), Polygon (POL-POLYGON), Cardano (ADA), Algorand (ALGO), Bitcoin (BTC), BitcoinCash (BCH), Dogecoin (DOGE), Litecoin (LTC), Ripple (XRP), Solana (SOL), Wallets


Service

Crypto Payins, Crypto Payouts, Crypto Payins (Sandbox), Crypto Payouts (Sandbox), BVNK Portal




November 5, 2026 22:35 UTC
RESOLVED

Correction: service status update Please disregard our earlier message saying the service disruption is ongoing, which was sent in error. Crypto and stablecoin deposits and withdrawals, and on-ramp and off-ramp transactions, are processing as normal. We apologise for any confusion this may have caused.

November 5, 2026 22:05 UTC
INVESTIGATING

We continue to work with our third-party vendor to resolve the outage affecting transaction screening. All crypto and stablecoin deposits and withdrawals, and on-ramp and off-ramp transactions remain delayed. We will provide our next update at 04:30 GMT, or sooner if there is a significant change. Thank you for your patience.

November 3, 2026 09:04 UTC
INVESTIGATING

We have identified an issue affecting screening. Our team is actively working to identify the root cause and resolve it. Thank you for your understanding. We apologise for the inconvenience. Next update and estimated resolution by 15:00 UTC
Transaction Screening DelaysPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Ethereum (ETH), Tether USD (USDT-ERC20), USD Coin (USDC-ERC20), Dai (DAI-ERC20), PayPal USD (PYUSD-ERC20), Shiba Inu (SHIB-ERC20), First Digital USD (FDUSD-ERC20), Tronix (TRX), Tether USD (USDT-TRC20), Binance Coin (BNB), Tether USD (USDT-BEP20), USD Coin (USDC-BEP20), Shiba Inu (SHIB-BEP20), First Digital USD (FDUSD-BEP20), Tether USD (USDT-POLYGON), USD Coin (USDC-POLYGON), Polygon (POL-POLYGON), Cardano (ADA), Algorand (ALGO), Bitcoin (BTC), BitcoinCash (BCH), Dogecoin (DOGE), Litecoin (LTC), Ripple (XRP), Solana (SOL), Wallets


Service

Crypto Payins, Crypto Payouts, Crypto Payins (Sandbox), Crypto Payouts (Sandbox), BVNK Portal




November 5, 2026 03:34 UTC
RESOLVED

The partial service disruption has been resolved and all services are operating as normal. All queued crypto deposits and withdrawals, and on-ramp and off-ramp transactions, have now been processed. You do not need to take any action or resubmit anything. We will publish an incident report here in the coming days. Thank you for your patience.

November 5, 2026 00:12 UTC
INVESTIGATING

We continue to work with our third-party vendor to resolve the outage affecting transaction screening. All crypto and stablecoin deposits and withdrawals, and on-ramp and off-ramp transactions remain delayed. We will provide our next update at 02:30 GMT, or sooner if there is a significant change. Thank you for your patience.

November 4, 2026 20:48 UTC
IDENTIFIED

We continue to work with our third-party vendor to resolve the outage affecting transaction screening. All crypto and stablecoin deposits and withdrawals, and on-ramp and off-ramp transactions remain delayed. We will provide our next update at 22:30 GMT, or sooner if there is a significant change. Thank you for your patience.

November 4, 2026 18:38 UTC
IDENTIFIED

We continue to work with our third-party vendor to resolve the outage affecting transaction screening. All crypto and stablecoin deposits and withdrawals, and on-ramp and off-ramp transactions remain delayed. We will provide our next update at 20:30 GMT, or sooner if there is a significant change. Thank you for your patience.

November 4, 2026 16:57 UTC
IDENTIFIED

We continue to work with our third-party vendor to resolve the outage affecting transaction screening. All crypto and stablecoin deposits and withdrawals, and on-ramp and off-ramp transactions remain delayed. We will provide our next update at 18:30 GMT, or sooner if there is a significant change. Thank you for your patience.

November 4, 2026 15:45 UTC
INVESTIGATING

We have identified an issue affecting transaction screening due to a third-party vendor outage. As a result, all crypto deposits and withdrawals are currently delayed. Our internal teams are working on this to resolve the issue. We will provide the next update in one hour 16:30 GMT.