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Information about the availability of the BVNK Crypto Payments services.
Delays in Crypto Deposits and WithdrawalsOperational

Incident Status

Operational

Components

Ethereum (ETH), Tether USD (USDT-ERC20), USD Coin (USDC-ERC20), Dai (DAI-ERC20), PayPal USD (PYUSD-ERC20), Shiba Inu (SHIB-ERC20), First Digital USD (FDUSD-ERC20), Tronix (TRX), Tether USD (USDT-TRC20), Binance Coin (BNB), Tether USD (USDT-BEP20), USD Coin (USDC-BEP20), Shiba Inu (SHIB-BEP20), First Digital USD (FDUSD-BEP20), Tether USD (USDT-POLYGON), USD Coin (USDC-POLYGON), Polygon (POL-POLYGON), Cardano (ADA), Algorand (ALGO), Bitcoin (BTC), BitcoinCash (BCH), Dogecoin (DOGE), Litecoin (LTC), Ripple (XRP), Solana (SOL)

Service

Crypto Payins, Crypto Payouts, Crypto Payins (Sandbox), Crypto Payouts (Sandbox)


October 31, 2025 14:30 UTC
[Identified] We are currently experiencing delays in processing crypto deposits and withdrawals due to an ongoing issue with one of our third-party providers. Our teams are actively working with the provider to resolve the issue as quickly as possible. Transactions may remain in a “processing” state longer than usual. We’ll provide further updates as soon as more information becomes available.

Ethereum (ETH)




Operational

Tether USD (USDT-ERC20)




Operational

USD Coin (USDC-ERC20)




Operational

Dai (DAI-ERC20)




Operational

PayPal USD (PYUSD-ERC20)




Operational

Shiba Inu (SHIB-ERC20)




Operational

First Digital USD (FDUSD-ERC20)




Operational

Tronix (TRX)




Operational

Tether USD (USDT-TRC20)




Operational

Binance Coin (BNB)




Operational

Tether USD (USDT-BEP20)




Operational

USD Coin (USDC-BEP20)




Operational

Shiba Inu (SHIB-BEP20)




Operational

First Digital USD (FDUSD-BEP20)




Operational

Tether USD (USDT-POLYGON)




Operational

USD Coin (USDC-POLYGON)




Operational

Polygon (POL-POLYGON)




Operational

Cardano (ADA)




Operational

Algorand (ALGO)




Operational

Bitcoin (BTC)




Operational

BitcoinCash (BCH)




Operational

Dogecoin (DOGE)




Operational

Litecoin (LTC)




Operational

Ripple (XRP)




Operational

Solana (SOL)




Operational

Wallets




Operational

History (Last 7 days)

Service Disruption: EasyPay SEPA CT and SEPA INST TransactionsService Disruption

Incident Status

Service Disruption


Components

Wallets


Service

BVNK Portal



October 28, 2025 12:06 UTC
[Resolved] The issue affecting SEPA and SEPA instant transactions has been resolved. We apologize for the disruption and appreciate your patience during this time.

October 28, 2025 11:47 UTC
[Monitoring] We have resolved the issue affecting fiat transactions on SEPA and SEPA instant, and are closely monitoring the system to ensure full recovery and stability. Thank you for your patience. Next update at 12:00 UTC

October 28, 2025 10:35 UTC
[Identified] We have identified an issue affecting EasyPay impacting SEPA CT and SEPA INST transactions for both pay-ins and pay-outs. Our team is actively working to identify the root cause and resolve it. Thank you for your understanding. We apologise for the inconvenience. Next update 12:32 UTC
Delayed Crypto PaymentsService Disruption

Incident Status

Service Disruption


Components

Ethereum (ETH), Tether USD (USDT-ERC20), USD Coin (USDC-ERC20), Dai (DAI-ERC20), PayPal USD (PYUSD-ERC20), Shiba Inu (SHIB-ERC20), First Digital USD (FDUSD-ERC20), Tronix (TRX), Tether USD (USDT-TRC20), Binance Coin (BNB), Tether USD (USDT-BEP20), USD Coin (USDC-BEP20), Shiba Inu (SHIB-BEP20), First Digital USD (FDUSD-BEP20), Tether USD (USDT-POLYGON), USD Coin (USDC-POLYGON), Polygon (POL-POLYGON), Cardano (ADA), Algorand (ALGO), Bitcoin (BTC), BitcoinCash (BCH), Dogecoin (DOGE), Litecoin (LTC), Ripple (XRP), Solana (SOL), Wallets


Service

Crypto Payins, Crypto Payouts, Crypto Payins (Sandbox), Crypto Payouts (Sandbox), BVNK Portal



October 26, 2025 06:06 UTC
[Resolved] This is to inform you that the issue our provider, Notabene, was experiencing has now been resolved. All related pr

October 26, 2025 02:23 UTC
[Identified] We are currently experiencing delays in processing cryptocurrency payments. This is due to an issue with our third-party service provider, Notabene. Our team is actively monitoring the situation and working to resolve it.